DicePalace Casino Privacy Policy

At DicePalace Casino, we respect your privacy and are committed to protecting the personal data you share with us. This Privacy Policy explains how DicePalace Casino collects, uses, stores and safeguards your information when you create an account, make a deposit, or otherwise use our platform. By registering with us and completing the dicepalace casino login process, you acknowledge that you have read and understood this policy.

Information We Collect

We collect several categories of information in order to provide our services, verify your identity, and comply with our licensing obligations under the Government of the Autonomous Island of Anjouan, Union of Comoros. When you complete dice palace register, we gather your name, date of birth, address, email, phone number and payment details.

• We gather your registration data, including identity documents used for verification
• We track your gaming activity, including slots, live casino and sportsbook transactions, to improve our services
• We record your dicepalace deposit and dicepalace withdrawal history for financial and regulatory purposes
• We collect technical data such as IP address, device type, browser, and login timestamps whenever you use dicepalace login or dicepalace app
• We may collect communication records when you contact our support team via live chat or email

How We Use Your Information

Our purpose in collecting your data is to operate DicePalace Casino safely, fairly and in compliance with applicable regulations. We use your information to process your dice palace deposit and dice palace withdrawal requests, to verify your age and identity, and to prevent fraud, money laundering, and unauthorised access to your account.

Here at DicePalace, we provide personalised offers, including dicepalace bonus and dicepalace no deposit bonus promotions, based on your activity within our VIP Club loyalty program. Our marketing communications, including information about dicepalace free spins and dice palace bonus code offers, are only sent if you have opted in to receive them. You may withdraw consent at any time by adjusting your account preferences or contacting our support team.

Legal Basis for Processing

We process your personal data on the following legal grounds:

• Performance of the contract between you and DicePalace Casino when you register and use our services
• Compliance with legal and regulatory obligations under our gaming license
• Our legitimate interests in preventing fraud, securing our platform, and improving dicepalace slots, dicepalace live casino and other game offerings
• Your consent, where required, such as for marketing communications

Sharing Your Information

We do not sell your personal data. However, we may share information with trusted third parties who help us operate DicePalace Casino, including payment processors (such as Visa, Mastercard, Skrill, Neteller and various cryptocurrency providers), identity verification services, game providers like Pragmatic and Playtech, and regulatory authorities where legally required.

Our VegasHero-style VIP Club and promotional partners may also receive limited data strictly for the purpose of delivering rewards, coins, and tournament prizes. We ensure that any third party processing your data is bound by confidentiality and data protection obligations consistent with this policy.

International Data Transfers

Because DicePalace Casino serves players across Canada, Norway, Italy, Australia, Brazil, and many other markets, your data may be transferred and processed in countries outside your country of residence. We take appropriate measures, including contractual safeguards, to ensure your data remains protected wherever it is processed.

Data Retention

We retain your personal data for as long as necessary to fulfil the purposes outlined in this policy, including meeting our legal, accounting, and regulatory reporting requirements. Once your account is closed, we may continue to retain certain records for a period required by applicable anti-money laundering and gaming regulations.

Your Rights

Depending on your jurisdiction, you may have rights regarding your personal data, and we are committed to honouring them. These rights include:

• The right to access the personal data we hold about you
• The right to request correction of inaccurate information
• The right to request deletion of your data, subject to our legal retention obligations
• The right to object to or restrict certain processing activities
• The right to data portability
• The right to withdraw consent for marketing communications at any time

To exercise any of these rights, you can contact our support team through live chat, available 24/7, or by emailing support@dicepalace.com. We aim to respond to all legitimate requests within a reasonable timeframe.

Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience while browsing our site, remember your preferences, and analyse how you interact with dicepalace casino features such as slots, live casino games, and our sportsbook. For more details, please refer to our separate Cookie Policy. You can manage your cookie preferences through your browser settings at any time.

Security Measures

We at DicePalace take data security seriously and implement industry-standard technical and organisational measures to protect your information from unauthorised access, loss, or misuse. These include encryption of sensitive data, secure servers, restricted access controls, and regular security audits. While we strive to protect your information, no method of transmission over the internet is completely secure, and we encourage you to use strong passwords and protect your dice palace login credentials.

Children's Privacy

Our services are strictly intended for individuals who meet the legal gambling age in their jurisdiction. We do not knowingly collect personal data from minors. If we become aware that a minor has registered an account, we will take immediate steps to close the account and delete the associated data.

Restricted Jurisdictions

DicePalace Casino does not offer services to residents of certain restricted countries, including but not limited to the United States, United Kingdom, Spain, the Netherlands, and several others listed in our Terms and Conditions. If you access our platform from a restricted jurisdiction, we reserve the right to suspend your account and decline to process your personal data for service purposes.

Third-Party Links

Our platform may contain links to third-party websites, including payment providers and game studios. We are not responsible for the privacy practices of these external sites, and we encourage you to review their respective privacy policies before sharing any personal information.

Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of significant changes by posting the updated policy on our website. Your continued use of DicePalace Casino after any changes constitutes your acceptance of the revised policy.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal data, please do not hesitate to reach out. You can contact our support team via live chat, available 24/7, or by emailing us at support@dicepalace.com. We are here to address any privacy-related concerns you may have about your use of our services.